Payment, Shipping, & Returns
Lowest Price Guarantee, Free Shipping Policy
Payment Methods, and Returns Policy
Your Satisfaction is Important to Us
Lowest Price Guarantee
At Jewish Gift Place, we are committed to providing you with the lowest price on our handmade Jewish gifts. If you find a lower price on another website or catalog for the same exact new item, we will beat that price. Call us at 917-450-4434 or fill out our Contact Form. Provide us with the link to the item, or a photo of the lower priced item in a catalog. We will determine the validity of the pricing (not a typo), and the shipping fee of the lower priced item, to determine the actual price of the item, and then we will beat that price. We offer free shipping for orders over $100 and a shipping fee of $8 for orders under $100.
We accept MasterCard, Visa, American Express, and Paypal for payment. All payments processed are done on a secure server. You will know that the website is secure when you see "https" (rather than "http") in the website address line. This means that the website has an SSL (secure socket layer) security certificate. View our SSL security certificate.
30 Day Return Policy
If you are not completely satisfied with your purchase, you may return it within 30 days of receipt. You will receive a full refund minus the shipping charge. Please contact us to advise us of the return at 917-450-4434. Return the item in its original condition for a prompt exchange or refund. Please see below for exceptions to our 30-day return policy.
Free Shipping Policy
Orders over $100 will receive free shipping to the United States via U.S. Postal Service first class or priority mail. If overnight mail is requested, the shipping fee is $26.
Any item that is returned that was shipped with free shipping will have $8 deducted for the shipping fee to the customer.
Items That are Not Returnable
Personalized items are not returnable. If you requested a personalized bookend with a specific Haftorah portion, or a personalized glass or brass plate mounted to an item, it cannot be returned. Personalized name menorahs cannot be returned.
All rings cannot be returned. The rings are custom made just for you and cannot be returned.
Any item that shows signs of use or has been engraved, altered, or damaged will not be accepted for a return.
Return Policy for Watches
All of our watches are made to order for the customer. If you are not happy with your purchase, the watch can be exchanged only. It cannot be refunded. There is no fee to exchange the watch. There will be a $8 shipping fee to ship the new watch.
Return Policy for Studio Jere Kippahs
All of our handmade wire kippahs with ribbon and beads are made to order for the customer and cannot be returned.
Return Policy for Personalized Menorahs
All of our personalized wooden name block menorahs are made to order for the customer and cannot be returned.
We Ship Overseas
We are happy to ship to any country, however, please note that many countries have import taxes, even on items that are a gift. This will delay the receipt of your item, even if you request express mail shipping. Jewish Gift Place is not responsible for the import taxes charged on the items.
We reserve the right to cancel an order if the shipping fee exceeds the flat shipping fee that is charged.
We can ship items for overnight delivery ONLY if we have the item in stock. If you would like an item shipped overnight, please call us at 917-450-4434 to confirm that we have the item in stock.
How to Return Your Item
Ship your package back by United States Postal Service or a carrier of your choice. Insure the package for the full value of the merchandise. Returns must be properly packaged.
Keep your shipping receipt until the credit for your return appears on your credit card statement.
It will take approximately 15 days for us to receive and process your return. We’ll credit or refund the price of the merchandise including any taxes you were charged (excluding shipping and handling). Allow two billing cycles for your credit to appear on your credit card statement.